This Privacy Policy describes how New Bloom ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from trynewbloom.com (the "Site").
Information We Collect
When you visit the Site, we collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. When you make a purchase, we collect your name, billing and shipping address, email address, phone number (if provided), and payment information ("Order Information"). Payment details are processed securely by our payment providers — we never store your full card number.
How We Use Your Information
We use Order Information to fulfil orders, process payment, arrange shipping, send order confirmations and tracking updates, communicate with you, screen for fraud, and — where you've opted in — send you information about our products and offers. We use device information to improve and optimise the Site and to prevent fraud.
Sharing Your Information
We share your information only with trusted third parties who help us operate the store: Shopify (which powers our online store), payment processors, and shipping carriers. We never sell your personal information. We may also disclose information to comply with applicable laws or lawful requests.
Cookies
The Site uses cookies to keep your cart working, remember preferences, and understand how visitors use the Site. You can control cookies in your browser settings, though some features of the Site may not function without them.
Marketing
You can opt out of marketing emails at any time by clicking the unsubscribe link in any of our emails or contacting us at support@trynewbloom.com.
Data Retention
We retain your Order Information for our records unless and until you ask us to delete it.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you at any time by emailing support@trynewbloom.com.
Changes
We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page.
Contact
For questions about this policy or your data, email support@trynewbloom.com.